Today we will conclude our discussion on The Business of Healing with 10 tips to help grow your practice and earn more income for the healing work you perform.
Tip 1: Earn more while working less. There are opportunities everywhere for a massage therapist to earn more money while working fewer hours. Adding a product line that you believe in and your clients will appreciate is always a good way to add revenue to your business and does not take a lot of effort on your part. Therapists that specialize can also earn a premium for their services. Sports massage and physical therapy or rehab massage are both good examples.
Tip 2: Dress for the clients you want to have. This is a no brainer, but one that sometimes is overlooked. How you present yourself will play a role in the clients you work with. High end massage therapy clients are used to expensive things and a lifestyle of luxury. If this is a clientele that you would like to have, dress for the part. Every time you are meeting someone, you are being interviewed, dress for it.
Tip 3: Work when others won’t. A therapist can earn tens of thousands of dollars more annually if they open up their schedule to accommodate working clients. If you want to work with high end clients, VIPs celebrities, or athletes, you have to be open to working outside of normal business hours. Normal business hours are when these folk are working to be able to pay you, make yourself available and charge a premium for work performed before 9 am or after 6 pm.
Tip 4: Target your market. While working with high end and recession proof clients is always a good source of income, working with personal injury or labor and industry claims is also a consistent source of revenue. No matter what the economy is doing, people will always get injured and need assistance in rehabilitation and recovery. Being a part of this client niche will ensure your financial success for years.
Tip 5: Things to do, things not to do. Do: accept credit cards, make it easy for you to get paid and make it easier for the clients. Do Not Do: Energy work or other modalities that may make your client uncomfortable, unless requested. Do not: refer to your customers as patients. Using that terminology implies that your clients are sick or that you can provide care outside your training. Do: watch the clock. This will create respect for both you and your client’s time boundaries. Don’t: use over complicated draping techniques, often clients will feel you are inexperienced if you take too much time or use techniques that require multiple steps.
Tip 6: Listen more, talk less. Listen to your clients and respect them as an individual. Learn as much as possible about your clients and their needs to best be able to serve them. Don’t: share everything you “feel” is best for them. There is a fine line between educating the client and preaching to the client. When a therapist feels the need to share their feelings is more important than the clients need to be comfortable, business can be lost.
Tip 7: Referrals – advertisements by people for people. Never underestimate the power of a referral. A referral for a single session can easily turn into a scheduled weekly appointment, which in turn can parlay into further referrals. Pay attention to where your referrals come from and reward those that refer to you. A reward can take the form of a cash benefit, gift certificates or trade for massage therapy. Just make sure that the referrer is always shown appreciation.
Tip 8: VIP Clients. A therapist doesn’t have to be located in NY or LA to have access to a top notch VIP client list. No matter where you are located there are opportunities to meet and serve VIPs. I know of several therapists that have made a good business for themselves by going to music venues or locations for movies or TV shows and giving chair massage to stage hands, grips and others that eventually lead to referrals to the VIP list. Once you’re in the door, they will remember you and call on you when they are in your area.
Tip 9: Focused deep tissue massage. Many clients feel that a massage that is harder and applies more pressure is better and is the only way to provide relief. This is often a misunderstanding of what a quality deep tissue massage entails and is mainly based on previous experiences. A quality deep tissue massage does not require more pressure than other modalities, it just has to be more focused and more accurately target the injured muscle. This difference will keep a client that has been educated properly coming back treatment after treatment.
Tip 10: Stay positive. All businesses experience rejection, be prepared for it and get used to it. Most rejections are not permanent, they just mean, not right now. Stay positive, every no you here brings you closer to the yes you want. Stay positive about taking on clients before or after “normal” business hours. Stay positive about receiving referrals and creating opportunities to gain more valuable referrals. Stay positive and those around you will appreciate it and help you grow your business.
Post by: David Fried – Custom Craftworks - www.customcraftworks.com
This research is a review of the literature and is not a claim about the function or performance of any products sold by Pivotal Health solutions.








